Privacy Policy Car Lockout Rosenberg Rosenberg Texas

This Privacy Policy explains how Car Lockout Rosenberg collects, uses, and protects information when you visit our website or contact us for service. We respect your privacy and only use information to provide locksmith and roadside assistance support, respond to requests, and improve our site experience. By using this website, you agree to the practices described below.

Information We Collect

We collect information you choose to provide when you contact us, request service, or submit a form. This may include your name, phone number, email address, vehicle information, service address, and details about the issue. If you call or text us, we may keep basic records of the conversation to help provide service and customer support.

We may also collect limited technical information when you browse our website. This can include device type, browser type, approximate location, pages visited, and general usage data. This information helps us maintain the site, troubleshoot issues, and improve performance.

How We Use Your Information

• To respond to questions, quotes, and service requests
• To dispatch a technician and provide mobile locksmith services
• To confirm service details such as vehicle type, location, and authorization
• To improve our website content, usability, and service quality
• To help prevent fraud, abuse, and unauthorized requests
• To communicate about scheduling, arrival updates, and service completion

Customer Calls, Texts, and Service Records

When you contact us, we may document service details such as the issue reported, vehicle type, and location to complete the job and provide support. If you share photos, identification details, or proof of vehicle ownership, we use that information only to verify authorization and complete the requested service. We do not sell your personal information.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve performance and user experience. Cookies can help the site remember preferences and understand how visitors use our pages. You can control cookies through your browser settings, and you may be able to disable them, though some site features may not work as intended.

Sharing of Information

We may share information only when necessary to provide services, protect our business, or comply with legal obligations. For example, we may share limited details with service partners who help with dispatch, communication tools, payment processing, or website hosting. These providers are expected to handle information responsibly and only for the purpose of providing their services.

We may also disclose information if required by law, court order, or valid legal process. We may disclose information when we believe it is necessary to protect our rights, safety, property, customers, or the public.

Payment Information

If you pay for services, payment information may be handled by third-party payment processors. We do not store full payment card details on our website. Payment providers may collect and process information according to their own policies.

Data Security

We use reasonable administrative and technical safeguards to protect information submitted through our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We encourage you to avoid sharing highly sensitive details through website forms unless it is necessary for service.

Your Choices

You can choose not to submit information through our website, but that may limit our ability to provide quotes or schedule service. You can request that we correct or delete certain information by contacting us, unless we must keep it for legal, safety, billing, or operational reasons. You may also opt out of non-essential communications by letting us know.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. If you visit a third-party site, review their privacy policy to understand how they handle information.

Children’s Privacy

This website is intended for general audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, contact us and we will take reasonable steps to remove it.

Service Area and Location Information

If you request mobile service, we may collect location details you provide so a technician can reach you. This may include a street address, nearby landmarks, or parking lot notes. We use location details only for service delivery, routing, and support.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us using the information below.

• Email: info@carlockoutrosenberg.com
• Phone: (346)200-5995

Service Area